Advocate (9am - 5pm)
Rosie's Place, a sanctuary for poor and homeless women, offers emergency and long-term assistance to women who have nowhere else to turn. Founded in 1974, Rosie’s Place welcomes each guest with respect and unconditional love. Rosie’s Place accepts no government funds, and relies instead on committed volunteers and private supporters to accomplish its effective and innovative work.
Advocates provide key assistance to Rosie’s Place guests while supporting and validating their sense of self-worth and responsibility. Advocates provides one-to-one assistance, information, and referrals to appropriate resources, consistent with Rosie’s Place mission, philosophy, and policies. Under the supervision of the Advocacy Management Team, Advocates provide services that are in line with the core values and mission of Rosie’s Place.
- Support guests by helping to meet their needs as individually identified by them. Encourage self-sufficiency, responsibility, and independence.
- Meet with Rosie’s Place guests and provide assistance with accessing services, resources and referrals for needs such as: transportation assistance, emergency clothes, food pantries, Department of Transitional Assistance, and other governmental offices, emergency shelter, housing and other community resources.
- Provide information and referrals to services offered on-site, by both Rosie’s Place programs and other allied partners, including referrals to outside agencies and government programs.
- Provide Advocacy services remotely via our call center, and in-person at our drop-in center.
- Maintain an up-to-date understanding of community resources as well as current regulations and requirements for obtaining public benefits, housing and other services.
- Assess and assist guests in prioritizing their needs and forming realistic action plans.
- Maintain accurate guest records in Salesforce, a database to track guest support. Ensure confidentiality when handling all aspects of guests’ information.
- Maintain high level of knowledge about current guests.
- Participate in weekly supervision, program meetings, and monthly staff meetings.
- Intervene in guest’s crises and emergencies in a dignified and respectful manner.
- Perform any additional duties as assigned by the Director of Advocacy Services and Advocacy Management team.
- Bilingual in Haitian/Creole, Mandarin, Cantonese, Portuguese, or Cape Verdean Creole required.
- Strong commitment to social justice and the mission of Rosie’s Place.
- to work effectively in a collaborative and busy department.
- 2 years of experience in counseling, case management, or advocacy.
- Experience with crisis intervention with folks who have experienced trauma, homelessness, mental health challenges, and/or substance use disorders.
- Bachelor's degree in Human Services or related field.
We are a hands-on team and seek employees who are passionate about our work and service to our community. The Advocate is an exempt position and is expected to work onsite at Rosie’s Place during their work week and engage regularly with staff, guests and volunteers.
We continue to adapt to safety protocols related to COVID-19 as we understand them and all employees must follow our safety protocols. It is required that all Rosie’s Place staff members are fully vaccinated against COVID-19.
COMPENSATION AND BENEFITS:
The starting salary range for this position is $42,000-$50,000 with a robust benefits package. Rosie’s Place offers medical and dental insurance, 401(k) retirement plan, pension contributions, paid vacation, and more.
HOW TO APPLY
Interested candidates are encouraged to promptly submit their application through the online portal. All applicants will receive a response to their application within two weeks of submission.
Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.